• Provide technical support to customers for the installation, commissioning, and use of ATESS products Handle customer complaints and promptly complete product fault repairs • Visit key customers regularly their needs and equipment operation, and expand customer relationships • Major in electrical engineering
Hardware Engineer, you have a knack for translating customer specifications and system definitions into comprehensive Engage in regular technical consultations with customers to understand their needs and provide appropriate prioritise tasks to meet project deadlines and customer demands efficiently. Demonstrate a commitment commitment to going the extra mile to meet customer expectations and deliver exceptional results.
Meet or exceed customer Quality requirements (Ensure products meet customer specifications, standards implement actions to alleviate risks to ensure customer requirements).
Environmental Legislation, including group or customer specific requirements and operating permits for quality objectives and promotion of awareness of customer focus throughout the organization.
atmosphere with minimal routine. Customer Relationship Management: Manage customer relationships, ensuring high
Internet, and Outlook.
Assist with sales and provide expert advice to customers on tool and equipment selection. Requirements: various power tool brands and models. Excellent customer service and communication abilities. Valid driver's
Skills: No Criminal Record to be able to Enter our customers sites Medically Fit - able to pass stringent site
& site service records, databases, handling customer complaints and inquiries, coordinating the aftersales engineering / project engineering and aftersales or customer services and/or aftersales experience in an OEM with technical issues, and providing excellent customer service. R 250 - R 313 - Hourly
during project implementation. Communicate with customers, including answering technical questions, explaining working relationships with internal and external customers. Ensure Preparation and follow-up on Punch Lists Building Customer Loyalty: Effectively meeting customer needs; taking responsibility for customer satisfaction