Centurion / Durban / George / Cape Town The Technical Support Technician at the client plays a crucial role role in providing technical assistance and support to customers, internal teams, and field technicians service abilities Technical Support: Provide prompt and effective technical support to customers and internal track all customer interactions and technical issues in the support ticketing system. Customer Service: Escalate complex technical issues to senior technical support staff or relevant departments, as required
MAJOR RESPONSIBILITIES AND KEY RESULTS AREAS Technical Support and Maintenance Control Performs daily planned production process instructions. Provides ad hoc technical support throughout the Factory as and when instructed
specifications and standards. Providing Technical Support: Offer technical support and guidance to construction
specifications and standards. Providing Technical Support: Offer technical support and guidance to construction
this position is to provide engineering and technical support to the operations – through development and technical standard operating procedures, technical development and support to staff, improving plant optimization
production and manufacturing Offer production technical support within the factory environment Implement production
product quality. Troubleshooting: Provide technical support and troubleshooting assistance during the
AOI procedures and best practices. Provide technical support for AOI-related issues. Develop and maintain
activities; recommend modifications. Provide technical support to instrumentation technicians. Ensure safe
standards, and regulations. Provide technical guidance and support to other team members. Stay up-to-date