location - two locations available) The Technical Support Technician at the client plays a crucial role in in providing technical assistance and support to customers, internal teams, and field technicians. This service abilities Technical Support: Provide prompt and effective technical support to customers and internal customer interactions and technical issues in the support ticketing system. Customer Service: Guide customers Escalate complex technical issues to senior technical support staff or relevant departments, as required. Follow
Microsoft Office Suite ERP systems (e.g. Syspro or SAP) Conflict handling Confident and experienced engagement
Microsoft Office Suite • ERP systems (e.g. Syspro or SAP) • Conflict handling • Confident and experienced
Microsoft Office Suite • ERP systems (e.g. Syspro or SAP) • Conflict handling • Confident and experienced
Southern Africa and Sub-Saharan Africa. Support sales and customer support teams to grow business and access OFFERED TO SUCCESSFUL APPLICANT WILL DEPEND ON QUALIFICATIONS AND EXPERIENCE ONLY APPLICANTS THAT MEET THE ABOVE ABOVE. APPLICANTS WHO HAVE NOT BEEN CONTACTED WITHIN 14 DAYS SHOULD CONSIDER THEIR APPLICATIONS AS HAVING
initiative-taking role in answering questions and supporting users of the systems. Designing and programming Experience within a similar role. Knowledge of applications such as Siemens S7 and Siemens TIA Portal. A
Outlook) · Must have a valid driver's license · Field Support with a minimum of 2 years on the job driving experience ability to learn new applications quickly – industry software and handheld applications (Fiserv, Mobile at perform weekend duties when required · Regional Support - Ability to work and stay in remote areas for
monitored. • Ensure the company is compliant with all applicable SHEQ legislation and other requirements to which appointments are in place in terms of applicable legislation. • Provide SHEQ support and information as required Financial: • Provide effective and efficient support to the End-to-End Supply Chain functions so that knowledge of relevant South African legislation, applicable SANS codes ISO9000, ISO9001, ISO9004, 5S Programme
as required by projects. Record and document applicable project requirements including technical specs Provide support to the Maintenance team in machine breakdowns and root cause analysis. Provide support to to optimise current process capability. Provide support to the rest of the team on design and related issues
meetings. • Mentor, train and provide technical support to junior staff. • Coordination of multi-disciplinary Understand the use and importance of standards in the application of software tools. Based in Western Cape