next level as a Field Service Technician In this role, you'll maintain and service induction furnaces, optimal performance and customer satisfaction. Key Responsibilities: Technical Customer Support: Provide expert expert servicing, repairs, maintenance, and commissioning of induction equipment. Training & Support:
managing aftersales & site service records, databases, handling customer complaints and inquiries, coordinating administrative support to the department (Spares & Site Services). Monitoring and reporting on key performance to improve the company's aftersales & site services and enhance client satisfaction. Work closely engineering / project engineering and aftersales or customer services and/or aftersales experience in an OEM engineering management skills to supervise and train aftersales service teams. Knowledge of industry-specific regulations
functional managers. Ensure quality delivery to customers. Manage operational risk and ensure compliance objectives. Ensure service request completion and response times. Minimize waste and customer complaints. Achieve
tools. Key Responsibilities: Site visits and customer service. Working with sub-suppliers to achieve quality
and ensure that projects are completed to meet customer specifications and requirements. 4. Collaborate
fit-for-purpose technology that meets or exceeds customer requirements Provide assistance to site execution respect relationship with internal and external service suppliers and clients. Attributes Personal Competencies
design, and manufacturing. Occasional travel to customers, suppliers, or other sites may be required Skills
specializing in power generation is seeking the services of a junior electrical engineer. We are looking
standards and requirements so that a high level of service and quality are delivered. HEALTH, SAFETY AND ENVIRONMENT: