you have a technical background and a knack for customer service, this position offers an exciting opportunity planning, implementation, and completion. Manage customer escalations effectively to resolve concerns promptly sales teams and customers for sales and technical clarification. Attend and document customer meetings, providing minutes to all stakeholders. Deliver exceptional customer service, especially during plant breakdowns, to to maximize efficiency. Understand and manage customer expectations. Oversee stock control management
tooling and hydraulics industry Inspect and repair customer's hydraulic equipment on site, or when necessary Return repaired equipment to the customer Safety training Advise customers on products to buy based on application
online technical support.
construction business in SA. Develop deep and trusting customer relationships that ensure access to growth opportunities Develop technical proposals / ideas and apply at customer site, including technical product qualification and supply chain strategy to ensure long-term customer loyalty in line with business rules Provide proactive process risks and liabilities Proactively pursue customer-driven innovations and new application fields community to develop long term relationships with key customer personnel. Leadership tasks ( for managers): Leadership
is seeking a Projects Engineer to liaise with customers, coordinate and implement all administration as Carrying out sales visits at customers and providing advice/support to customers on a range of company products products, attempting to match customer needs with engineered solutions. Promoting service, spare parts reports and paperwork to satisfy company and customer requirements. Providing input to the Sales Team
construction business in SA. Develop deep and trusting customer relationships that ensure access to growth opportunities Develop technical proposals / ideas and apply at customer site, including technical product qualification and supply chain strategy to ensure long-term customer loyalty in line with business rules Provide proactive process risks and liabilities Proactively pursue customer-driven innovations and new application fields community to develop long term relationships with key customer personnel. Leadership tasks ( for managers): Leadership
Management System (QMS) and ensure compliance, reduce customer complains & PPM. 4. Establishes policies and of external certification bodies. 7. Respond to customer complaints putting in containment actions, full forward lessons learned from quality concerns in new customer contracts 9. Report against agreed quality metrics
components
- Provide technical advice to customers and staff
- Conduct site visits for technical
PFDs. External responsibilities will focus on Customers, Project teams and Suppliers. Internal responsibilities
years Technical and Site Experience on Winders Customer liaison Handing over meetings to Services Dept