Track Utility Management Service Provider performance to ensure services are delivered as per SLA. Utilise ensures that service providers adhere to service levels in accordance with relevant service level agreements software, installation, and operation thereof Manage customer specific projects. Manage implementations/roll-out skills Good interpersonal relations and a client-service orientation The ability to perform under pressure
Track Utility Management Service Provider performance to ensure services are delivered as per SLA. Utilise ensures that service providers adhere to service levels in accordance with relevant service level agreements software, installation, and operation thereof Manage customer specific projects. Manage implementations/roll-out skills Good interpersonal relations and a client-service orientation The ability to perform under pressure
/>Collaborate with international suppliers and customers to refine designs
Facilitate concept and
software packages and PLM systems
Assist customers with day-to-day operations
Offer innovative
technically viable solutions for cost reduction, service enhancements, and product advancement
Coordinate
standards
Collaborate globally with suppliers and customers to refine designs for optimal performance
Drive
processes
Provide comprehensive support to customers in their day-to-day operations
Innovate solutions
solutions that drive cost reduction, service improvement, and product advancement
Coordinate closely
our high standards of technical support and customer service. Respond to incoming calls and emails from authorizations in the company database Liaise with service providers, mechanics, and other stakeholders to
our high standards of technical support and customer service. Respond to incoming calls and emails from authorizations in the company database Liaise with service providers, mechanics, and other stakeholders to
are in place.
To ensure the adherence of customer schedules in terms of launch of new programs &
To ensure the best systems like TS, QMS, Customer specific standards and Lean manufacturing principles
techniques are constantly upgraded to meet the customer expectation of product performance in all the
software
Knowledge of Quality Management Systems / Customer Specific Systems
Knowledge of Lean
maintain quality standards in accordance with customer and company expectations. Your role is vital in
delivering exceptional technical support and ensuring customer satisfaction.
Requirements:
electrical systems, welding, steelwork, sheet metal, services, and light engine maintenance.
Key
metal fabrication as required.
during emergencies. Additionally, the role involves customer liaison, maintenance of vehicles and tools, and