provide expert technical advice internally and to customers, in support of Komatsu Mining Products. The successful maintains machine history file for each machine at a customer site Conducts delivery inspection of the machine PowerPoint - Intermediate CSS Portal KMG – Advanced EPQ Care - Advanced Komtrax - advanced Salaried: D4
Quality Costs, Customer Product Audits and Warranty / JD Power)
Repairs on all medical equipment. Maintaining strong customer relations is essential. High efficiency is required technical assessments, improve on customer satisfaction, maximize customer retention and increase profitability queries at site of customers. Plan weekly visits and schedules to Hospitals Maintain customer relationships Excellent communication skills Attention to detail. Customer Service Orientated. Organized. Available after
management targets are met in accordance with customer scope. Ensure operations adhere to SHEQ and ISO Promoting customer relations: Maintain good relationships with external and internal customers and handle handle any customer complaints. Promote interdepartmental cooperation and synergies. Participate in daily daily morning meetings at Plant level with customer management. Review fitment quality as per standard operating Develop, implement, and monitor guidelines for customer satisfaction. To support Contracts Manager to
advantageous • Must be able to communicate with customers at all levels • Valid drivers license essential forklifts on customer sites and workshop • Complete job cards • Communicate with Customers • Assist with
premises or at customer sites in a timely and cost-effective manner so that customer and company requirements communicate what repairs are needed by advising customer and/or supervisor.
products are to customer and company quality standards Create measuring programme from customer supply measuring
are to customer and company quality standards
Assist with sales and provide expert advice to customers on tool and equipment selection. Requirements: various power tool brands and models. Excellent customer service and communication abilities. Valid driver's
requires the services of an individual to ensure that customer requirements are met with regards to geometry parts defects Quality systems and concepts