Troubleshoot software/job failures and work with staff to resolve issues Ensure programs are kept in proper documentation Maintain log of failures and work with staff to reduce or eliminate these At least 5 years solid
working with the end-users and other IT support staff Writing of technical specifications according to
working with the end-users and other IT support staff Required to do standby on occasion Ability to work
collaboration with end-users and other IT support staff Write technical specifications based on functional