users Intermediation between users and IT service providers (Microsoft patching and anti-virus; other application (remote software); MS Teams Desktop support across the full office infrastructure (local pc; printer/scanner; Liaise internally with relevant stakeholders, providing feedback on projects, etc. Maintain and update Set goals for the year and ensure that personal training and development takes place Ensure alignment to
security, integrity and safety of the server farm Provide 1st & 2nd line technical support to users nationally maintenance Onsite, Telephonic & Remote Support: Provide support to all users in the Group, be it physical anti-virus software Manage leavers procedure Providing periodic reporting on information security issues 2nd line support across all branches General: Provide technical feedback to team members and management skills Monthly plus Basic salary, medical aid, provident fund