Management Capability unit at a strategic and tactical level with the required knowledge and background to execute and ROI Drive customer-centricity Maintain a high level of inter-departmental understanding in order to is shared as required and maintained within the research library Provide advice and / or training as required develop specialist knowledge Maintain expertise level Be a member of and make regular contributions to bodies, including publication of articles and research findings Ensure CPD (continual professional development)
performance Drive customer-centricity - Maintain a high level of impact on other departments to support improved is shared as required and maintained within the research library - Provide advice and / or training as operations of the organisation Maintain expertise level - Be a member of related professional bodies - Ensure systems to the business in line with internal Service Level Agreements -Ensure prompt and effective resolution the IT environment in line with internal Service Level Agreements Continuous improvement: -Identify and
specialisation Drive customer-centricity: · Maintain a high level of impact on other departments to support improved is shared as required and maintained within the research library. · Provide advice and / or training as operations of the organisation Maintain expertise level: · Be a member of related professional bodies. ·
specialisation Drive customer-centricity - Maintain a high level of impact on other departments to support improved is shared as required and maintained within the research library - Provide advice and / or training as operations of the organisation Maintain expertise level - Be a member of related professional bodies - Ensure
stakeholders and escalate where required - Maintain a high level of impact on other departments to support improved is shared as required and maintained within the research library - Provide advice and / or training as operations of the organisation Maintain expertise level - Be a member of related professional bodies - Ensure delivering solutions on time and within service level agreements -Review design, development and unit delivering solutions on time and within service level agreements -Review design, development and unit