to gather and document business requirements. Develop comprehensive business requirements documents (BRDs) project objectives and scope. Work closely with development teams to translate business requirements into guidance to project teams throughout the software development lifecycle, including requirements clarification contact centre solutions and enterprise software development. Act as a liaison between business stakeholders
platform. Conversational AI Platform Expertise: Develop expertise in all NLU components of our Conversational large language datasets, with an interest in developing expertise in this area. Ability to take a user-centric open-ended conversations. Willingness to learn and develop on the job, supported by colleagues, in the rapidly
individual ready to develop and execute strategies on a quarterly basis. Develop project strategies by
integration. Collaborate with cross-functional teams to develop well-engineered, tested, and documented software environments and provide weekly release notes to clients. Develop shell scripts to assist engineers in log error
recordings, and research to enhance implementations. Develop conversational copy, crafting dialogue that humanizes