Ticket Assistance,metrorail Jobs in Johannesburg, Gauteng
IT / Computing / Software
- Adapt It Ltd
Junior Software Developer Midrand
Adapt It Ltd
Midrand
skills · Efficiently responding to requests for assistance from the development team. Accountability · Ensure are delivered timeously. In addition to the above assist the Support Team as follows: • Monitor and ensure all support calls are attended to and that all tickets are resolved within the SLA. • P1 & P2 issues hours) • Ensure frequent updates are captured on the ticket for visibility to all parties. Must have Experience
share this job on whatsappJunior Support Engineer Midrand
Adapt It LtdMidrand
is essential. He /she will also be required to assist the developers troubleshooting the system. He/she channels such as phone, email, Freshdesk support tickets • Ability to provide step-by-step technical help analyse & take steps to prevent problems. • Assist Developers to troubleshoot issues. • Compiling inclusion. Accountability • Ensure his/her support tickets are completed correctly and timeously. • Completion
Senior Test Engineer Midrand
Adapt It LtdMidrand
cases and results back to specific quality risks. • Assist in the creation of test status reports and metrics processes. • Internal training • Ability to mentor and assist others, and to lead internal training sessions
Software Engineer Full Stack Midrand
Adapt It LtdMidrand
technical staff as required. Ability to mentor and assist others, and to lead internal training sessions
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