teams and clients to ensure success of the same). • Assist with OS and manage application patches, installation step-by-step technical help, both written and verbal. • Assist in the creation of long-term and short-term plans analyse & take steps to prevent problems. • Assist Developers to troubleshoot issues. • Compiling meetings as needed to troubleshoot critical issues • Assist in the escalation process for critical priority
skills · Efficiently responding to requests for assistance from the development team. Accountability · Ensure are delivered timeously. In addition to the above assist the Support Team as follows: • Monitor and ensure
is essential. He /she will also be required to assist the developers troubleshooting the system. He/she analyse & take steps to prevent problems. • Assist Developers to troubleshoot issues. • Compiling