for which they will be directly responsible in managing to a high professional standard Take responsibility support for any IT related issue as direct by management Maintain/Upgrade/Troubleshoot all customer hardware Take ownership of incidents and professionally manage them through to resolution Ensure all incidents are recorded by users through the service desk Manage incidents, problems and changes through CRM (service other tasks as assigned by management Provide support for all IT related projects (out of hours working,
development experience to join a team in the Workforce Management market for developing and maintaining software Experience in the Access Control or Workforce Management market will be beneficial. Ability to work independently