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IT / Computing / Software
- Computer Experts Personnel
Third Line Support Engineer Illovo
Computer Experts Personnel
South Africa
60-45k pm effectively. 1 Support Calls: - Ensure that you assist 2nd line Support with all support calls that failover from does not wait on the line for someone to answer the call - To handle incoming technical support incidents issue is not resolved on the call, we need to track all support tickets. - Call customers to clarify incidents and service requests when tickets are logged. - Call customers with open or pending tickets to supply hours staff - Pending tickets - Ensure that you call the customer and confirm that the ticket has been
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