part in all software aspects of the process - from early architecture & design, through prototyping & containerized microservices, and much more) ● Take part in early decision-making, architecture, design, and technological containerized microservices, and much more) ● Take part in early decision-making, architecture, design, and technological
escalation point for technical support ● Ongoing training of support staff on new technologies and processes escalation point for technical support ● Ongoing training of support staff on new technologies and processes
and external stakeholder expectations. Schedule training sessions before implementation of new reports and external stakeholder expectations. Schedule training sessions before implementation of new reports