level technical support to the desktop support team Assist the desktop team where needed and when needed Resolve software, and provide break/fix support, advice, and assistance to users. Provide technical direction to the g. server disk space, certificates that expires Assist with access to WAN, LAN, print, and file services
Elizabeth Office to provide fast and useful technical assistance on computer systems. The successful candidate point of contact for customers seeking technical assistance over the phone or email Support the remote troubleshooting