accounts, user account administration, files rights management and permissions. Responsible for implementation licenses Coordinates with the approval of the manager; timely purchase and installation of IT consumables matters in a timely manner to the relevant IT management personnel to ensure zero to minimal downtime support role Graduate with specialization in Information Technology At least 2 years of work experience
the team with the correct status Availability Management and reporting (Server, LAN, WAN) Provide 2nd support queries and adhere to all IT Service Management principles accordingly to ITIL framework. Take