cross-skilling in the team Provide support during high care and after a change has gone live. Work independently
our business is repeat business. ENVIRONMENT: A customer-centric & solutions-driven Software Support Courier sector. You will be expected to support the customer base with any application based technical difficulties You will also be required to rationally isolate customer needs and be able to translate these into potential in a similar role including 1st Line Support, Customer Service, Call Centre experience, basic Linux OS rotational shift work will be expected. DUTIES: Assist customers with technical software related queries / problems
unauthorised access. Ensure cloud security by carefully managing access and permissions. Implement Endpoint
the domain of IT architecture, execution & customer support seeks an experienced Claris FileMaker Your core role will be to develop and maintain custom solutions using Claris FileMaker and contributing understanding of database design, scripting, and custom layouts and experience with FileMaker Server and FileMaker Go. DUTIES: Design, develop, and implement custom database solutions using Claris FileMaker – Create understanding of database design, scripting, and custom layouts. Experience with FileMaker Server and FileMaker
& customer support. You will play a pivotal role in shaping the user experience of custom applications Assist in the design and development of UI/UX for custom software applications. Translate concepts into
in the UK, SA, Europe, Asia, and the US. Visit customer sites/offices to troubleshoot, configure and implement opportunities to improve what they do, improve customers IT systems, and find smarter ways to deliver excellent topology/diagrams. Provide excellent service to all customers and be willing to go the extra mile. Get involved involved and deliver in complex projects for customers. Assist with technical presales, design, and project keeping management skills. Presentable and excellent customer facing, communications and phone skills. Be commercial
innovative online experiences. DUTIES: Develop and customize WordPress websites and applications based on client maximum speed and scalability. Implement and customize WordPress themes, templates, and plugins, including optimization. Experience with PHP and MySQL, including custom theme and plugin development, highly advantageous
Support – Understand need and requirement of the customer, clarify all his/her questions enabling them to executives. Provide presentations to prosfpective customers using knowledge of industry trends. Configuration Provide feedback and reports – Report problems to customer service center and monitor corrective actions with regard to problem solving, quality of data, customer needs, network planning, environmental problems
issues to internal stakeholders and external customers. Maintain system security by monitoring system
systems that have been successfully delivered to customers. Experience in communicating with users, other