their CRM Ticketing System for all IMAC (Incidents, Moves, Additions, Changes). Ensure that issues are resolved to escalation guidelines. Perform basic builds/moves/additions and change requests from time to time
designing solutions to customer requirements, and coordinating all aspects of solution delivery with the relevant includes managing customer communication and coordinating activities with internal resources to deliver
testing, and execution of new builds/upgrades/updates/moves and changes. Infrastructure Support including troubleshooting
applied and kept up to date. Complete internal user moves including phones. Install and configure systems