and other pre-defined software. Determine user training requirements. Organise or present seminars, work workshops on relevant IT aspects. Conduct post training evaluation. Provide IT business advice. Provide feedback and reports – Report problems to customer service center and monitor corrective actions. Provide and expand knowledge – Formal training. Informal training. Self-training. REQUIREMENTS: N Certification
ENVIRONMENT: Our client is a thriving Managed Service Provider company dedicated to achieving excellence configure and implement various IT solutions and services. (SA) Troubleshoot and fix various IT hardware excellent service. Maximize and promote system utilization for all users, providing relevant training where and network topology/diagrams. Provide excellent service to all customers and be willing to go the extra understanding in Enterprise endpoint protection services and products. Excellent understanding of Back-up
Technical Business Analyst to join the Centralised Services team, which collaborates with various departments stability and support objectives for the Centralised Services products and systems Identify, gather, analyse for repetitive processes within the Centralised Services Technology stack Have the ability to work in an requirements as necessary. Provide overviews and training to relevant teams. Document processes to ensure
Engineer to join the team of a dynamic Financial Services Group. This will be achieved through analysis and teams at all levels within the organization. Service Requests - Configure and maintain in-house schedules hosted or procured system applications. Apply governance and compliance principles to protect the interest thinking partner'/ peer mentor. Prioritization of Service Requests based on criticality and benefit to business
repeat business. ENVIRONMENT: A dynamic Financial Services Group seeks your technical expertise to be its policies to guide your team's actions. Provide training to your staff to improve their understanding of manage/facilitate meetings, seminars, committees, and training. Able to setup relevant performance indicators
world-class Outsourced and Incident Management Services based in Tokai. You will help design, develop should include C#, ASP.Net, Web, WCF & REST Services, SSRS, LINQ, Entity Framework, SQL Server, GIT Applications MVC Web, WCF & REST Services SQL Server Reporting Services LINQ Entity Framework MS SQL Server
implementing automated processes. Identify system/service bottlenecks and/or single-points-of-failure and health of the system. Troubleshoot SQL Server service outages as they occur. Deploy database change scripts: Competencies in cloud services including M365 / Azure. Experience working in a Financial Services environment.
similar role including 1st Line Support, Customer Service, Call Centre experience, basic Linux OS commands SQL/relational databases, knowledge of Terminal Services/RDP environments and experience with a ticket / relational databases. Knowledge of Terminal Services / RDP environments. Driver's License or reliable
recurring or known issues to minimize the impact on services. 24 x 7 x 365 support of their Infrastructure 2019) Backup and Recovery Internet Information Services (IIS) Nagios and Monitoring Linux (Ubuntu) Helpdesk
collecting, analysing, and summarizing development and service issues. Accomplish engineering and organisation Software Development. Knowledge of RESTful API Web Services. Knowledge of Clean Code principles. Experience