Support, Customer Service, Call Centre experience, basic Linux OS commands, SQL/relational databases, knowledge telephonic and email communication skills. Basic Linux OS commands. Basic understanding of SQL / relational databases
required according to escalation guidelines. Perform basic builds/moves/additions and change requests from environments and equipment. Good understanding of basic PC and network routing & troubleshooting essential
R). Strong numerical / coding abilities. Have a basic understanding of data warehouses and data structures
Creative Suite, InVision, and the like. Advantageous – Basic HTML5, CSS3, and JavaScript. ATTRIBUTES: Ability
(3-4 years). Exposure to contact center solutions. Basic understanding of Asterix is desirable (1-2 years)
with different types of customers and clients. Basic Accounting and/or technical knowledge. Excellent
with different types of customers and clients. Basic Accounting and/or technical knowledge. Excellent