our business is repeat business. ENVIRONMENT: A customer-centric & solutions-driven Software Support Courier sector. You will be expected to support the customer base with any application based technical difficulties You will also be required to rationally isolate customer needs and be able to translate these into potential in a similar role including 1st Line Support, Customer Service, Call Centre experience, basic Linux OS rotational shift work will be expected. DUTIES: Assist customers with technical software related queries / problems
cutting-edge technology to serve an enthusiastic customer base. They are currently in search of a First Engineer to play a pivotal role in aiding their customers with their product support inquiries, encompassing management. Applicants should possess exceptional customer service skills and practical experience in configuring these are always adhered to. Provide excellent customer service by developing and maintaining a habit courtesy and care. Provide 1st line user support to customers for tickets logged and assigned on their CRM Ticketing
relationships to maintain old business and acquire new customers). Ensure that sales targets are met. Coordinate Coordinate with various teams so that the customer's expectations are met. Upsell the Company's services and between the Company and their customers. Manage market segments, customer base and industry verticals to business development plan. Manage and identify key customer relationships and pipeline. Utilise the internal Strong customer service and interpersonal skills for dealing with different types of customers and clients
relationships to maintain old business and acquire new customers). Ensure that sales targets are met. Coordinate Coordinate with various teams so that the customer's expectations are met. Upsell the Company's services and between the Company and their customers. Manage market segments, customer base and industry verticals to business development plan. Manage and identify key customer relationships and pipeline. Utilise the internal Strong customer service and interpersonal skills for dealing with different types of customers and clients
Technical Services team who will engage with customers, gather requirements and design and deliver solutions in product capability, designing solutions to customer requirements, and coordinating all aspects of defined project procedures. This includes managing customer communication and coordinating activities with transitions during project implementations. Perform customization and configuration tasks to tailor solutions
the domain of IT architecture, execution & customer support seeks an experienced Claris FileMaker Your core role will be to develop and maintain custom solutions using Claris FileMaker and contributing understanding of database design, scripting, and custom layouts and experience with FileMaker Server and FileMaker Go. DUTIES: Design, develop, and implement custom database solutions using Claris FileMaker – Create understanding of database design, scripting, and custom layouts. Experience with FileMaker Server and FileMaker
assurance standards are upheld. Deal with customers in a customer centric manner. Effective Self-Management Achieving personal work goals and objectives. Customer orientation. Team player. Excellence orientation
skilled Agile team, you will work with a strong customer focus to develop Go software for a service-based distributed systems. Obsess over solving the customers' problems and delivering just the right product leader by building systems that adds value to customers, is scalable and can adapt to the ever-growing
& customer support. You will play a pivotal role in shaping the user experience of custom applications Assist in the design and development of UI/UX for custom software applications. Translate concepts into
the development process to customers and internal stakeholders. Customer Support, including after-hours and consulting on service resolution. Enable customers and service organization by actively engaging