Support, Customer Service, Call Centre experience, basic Linux OS commands, SQL/relational databases, knowledge rotational shift work will be expected. DUTIES: Assist customers with technical software related queries telephonic and email communication skills. Basic Linux OS commands. Basic understanding of SQL / relational databases
exposure. Advantageous – Basic understanding of networking and IT infrastructure. Basic HTML knowledge. Grav
exposure. Advantageous – Basic understanding of networking and IT infrastructure. Basic HTML knowledge. Grav
thinking and problem-solving abilities. DUTIES: Assist in the design and development of UI/UX for custom Creative Suite, InVision, and the like. Advantageous – Basic HTML5, CSS3, and JavaScript. ATTRIBUTES: Ability
(3-4 years). Exposure to contact center solutions. Basic understanding of Asterix is desirable (1-2 years)
information systems and/or non-system driver changes; assist in the preparation of proposals to develop new training sessions for end user. Provide technical assistance in training, mentoring, and coaching staff. Monitoring
engineers, to resolve complex issues as well as assist in project roll outs. Be willing to work flexible and deliver in complex projects for customers. Assist with technical presales, design, and project planning
trust with key executives and decision makers. Assist Sales team in creating product/technical information commissioning including testing and acceptance. Assist users with office automatisation and other pre-defined
advancement of existing products. You will also assist with all functions of software coding and design
data from various back-end services and databases. Assist the Helpdesk in providing support to users and