technical requirements with regards to - Data Modelling requirements (reporting and business dimensions) mappings. Ensure solutions satisfies business analytic needs and functional requirements. Work closely with the the BI Data Architect(s) and Data Modeller(s) to design and implement BI solutions. Perform Functional
Departments) training material for Support staff. As needed, schedule employee's times and provide backup support team and others in ad-hoc, weekly, monthly and as needed. Will drive changes and develop strategies for manage queueing (participating in escalated calls as needed). Oversee repository and ensure solutions are available relationships as it depends on daily operational needs. PO review and approval. Review survey feedback
management. Is familiar with a range of analysis, modelling and design methods; has good current knowledge
customized solutions, focusing on understanding client needs, addressing usability concerns, and documenting delivery of their solutions according to customer needs and objectives Prepare SLA or other reports required challenging client requests or issue escalations as needed Find ways to increase quality of customer service
dynamic Internet Service & Network Specialist. You need to be proficient using technology and quick to learn other areas of the business where required. You will need Matric/Grade 12, a suitable IT Degree/Diploma, relevant
to adapt and improve through change. Consciously models appropriate adaptions and encourages it in others
successful delivery of solutions according to customer needs and objectives. Prepare SLA or other reports on challenging client requests or issue escalations as needed. Identify and implement ways to increase customer
mapping of database tables and fields. Applicants will need a suitable Degree/Diploma in Computer Science/Programming
to regular maintenance. The ideal candidate will need Matric/Grade 12, a suitable IT-related tertiary
troubleshooting problems to regular maintenance. You will need Matric/Grade 12, a suitable IT-related tertiary