including 1st Line Support, Customer Service, Call Centre experience, basic Linux OS commands, SQL/relational certifications. Customer relations, 1st Line Support and Call Centre experience. Experience with a ticket documenting
version control, equipment configuration to agreed standards, and general IT support for users. PROBLEM Management Firewall / Security Experience Knowledge of Contact Centre Technologies e.g. IP PBX, Genesys, Asterisk – Advantageous
Business Connectivity and Solutions Support (Tickets/Calls). VoIP Support. Monitor Core Network. Provide Level
clients in the UK, SA Europe, US, and Asia. (On-Call Rota) Be proactive. You should always look for opportunities
company's aspirational culture. High ethical standards, integrity, and a strong desire for continuous
Ensure compliance with industry and organizational standards and regulations. Participate in Disaster Recovery
cross-browser compatibility, and accessibility standards. Strong proficiency in HTML, CSS, JavaScript (ES6)
Ability to follow instructions and adhere to standards and to work as part of a team. Committed to excellent
Ability to follow instructions and adhere to standards and to work as part of a team. Committed to excellent
Software Development Life Cycle, including coding standards, code reviews, source control management, build