Support, Customer Service, Call Centre experience, basic Linux OS commands, SQL/relational databases, knowledge rotational shift work will be expected. DUTIES: Assist customers with technical software related queries telephonic and email communication skills. Basic Linux OS commands. Basic understanding of SQL / relational databases
exposure. Advantageous – Basic understanding of networking and IT infrastructure. Basic HTML knowledge. Grav
exposure. Advantageous – Basic understanding of networking and IT infrastructure. Basic HTML knowledge. Grav
(3-4 years). Exposure to contact center solutions. Basic understanding of Asterix is desirable (1-2 years)
training and assistance with boardroom connections. Product research and facilitate procurement. Assist SysAdmin
scope of projects to project handover meetings. Assist in the definition of project scope and objectives location identification, installation guidance and assistance, commissioning services as required. Goes to required for project completion and close-out. Assist with client training where required. Project close-out: (>R1 million) Experience in working with more/assist with 8 projects at a time. Experience working with
will be responsible for product demonstrations and assist the Services team with Proof of Concepts (POCs) organisation in order to advance the sales cycle. Assist the Sales team in generating revenue. Provide detailed
information systems and/or non-system driver changes; assist in the preparation of proposals to develop new training sessions for end user. Provide technical assistance in training, mentoring, and coaching staff. Monitoring
Audit Command Language software, including both basic and advanced commands and functionalities, for individuals
DUTIES: Perform Data transformation and analysis. Assist with Data Take-On for ERP systems. Design and develop