including 1st Line Support, Customer Service, Call Centre experience, basic Linux OS commands, SQL/relational certifications. Customer relations, 1st Line Support and Call Centre experience. Experience with a ticket documenting
experience with Network & Web security, API calls, REST & SOAP, Git, GitHub, Advanced Windows Experience – Network security & Web security API calls, REST & SOAP Version controlling - Git Issue
Firewall / Security Experience Knowledge of Contact Centre Technologies e.g. IP PBX, Genesys, Asterisk – Advantageous
with 3 years' work experience in a Pre-Sales Consulting role – preferably software solutions. You must At least 3 years of experience in a Pre-sales Consulting role, preferably software solutions. Excellent
planning and approval. Consulting on IT related matters within the company. Plan and consult on company cell
Support for dealing with day-to-day tickets and call outs, collect and deliver stock and services in
Business Connectivity and Solutions Support (Tickets/Calls). VoIP Support. Monitor Core Network. Provide Level
after-hours support rotation, for defect correction and consulting on service resolution. Enable customers and service
support queue that consists largely of end-user fault calls. Identify and ensure technology assets are documented
is repeat business. ENVIRONMENT: Our client, a consulting firm located in Somerset West, specializes in