including 1st Line Support, Customer Service, Call Centre experience, basic Linux OS commands, SQL/relational technical software related queries / problems in first line support environment. Manage customer databases certifications. Customer relations, 1st Line Support and Call Centre experience. Experience with a ticket documenting
and second-line support. Requirements include a National Diploma in Information Technology, Microsoft Server Infrastructure. REQUIREMENTS: Qualifications Required: National Diploma in Information Technology or equivalent Firewall / Security Experience Knowledge of Contact Centre Technologies e.g. IP PBX, Genesys, Asterisk – Advantageous
experience with Network & Web security, API calls, REST & SOAP, Git, GitHub, Advanced Windows Experience – Network security & Web security API calls, REST & SOAP Version controlling - Git Issue
flotation cells. The ideal candidate should possess a National Diploma or Degree in Engineering (with a focus in Johannesburg & Cape Town. REQUIREMENTS: National Diploma or Degree in Engineering (Electrical or
or related field with a solid understanding of national, local and political environments in which the field. Experience/Skills – Good understanding of national, local and political environments in which the
fulfil service requests (IT staff). Mean time to first response (IT staff). Budget accuracy. Outage due
Support for dealing with day-to-day tickets and call outs, collect and deliver stock and services in
Candidates should hold a Bachelor's degree or National Diploma in Engineering, IT, Project Management REQUIREMENTS: Minimum Requirements: Bachelor's degree or National Diploma in Engineering, IT, Project Management
audience. This role will require some travel nationally. Driver's License and own transport is essential
support queue that consists largely of end-user fault calls. Identify and ensure technology assets are documented