repeat business. ENVIRONMENT: A dynamic Software Service Delivery Provider seeks the coding expertise of for defect correction and consulting on service resolution. Enable customers and service organization
reports – Report problems to customer service center and monitor corrective actions. Provide regular feedback Do first line fault correction. Refer second- and third-line problems to correct person. Establish problem
implementing automated processes. Identify system/service bottlenecks and/or single-points-of-failure and technology assets are documented and mapped out correctly. Ensure maintenance schedules are maintained and health of the system. Troubleshoot SQL Server service outages as they occur. Deploy database change scripts: Competencies in cloud services including M365 / Azure. Experience working in a Financial Services environment.
join the Centralised Services team, which collaborates with various departments globally. The ideal candidate stability and support objectives for the Centralised Services products and systems Identify, gather, analyse for repetitive processes within the Centralised Services Technology stack Have the ability to work in an
implementing technology solutions, and managing the IT Department's budget. DUTIES: IT Management - Meet with Directors cell phone packages. Relationship Management with service providers and suppliers. Implement and monitor are met. KPIs IT Manager - Mean time to fulfil service requests (IT staff). Mean time to first response
(70/30 Split), you will work closely with other departments and technical teams to present and articulate articulate the capabilities and value of the company's services at all levels within the Private Sector. The ideal customer's expectations are met. Upsell the Company's services and solutions. Serve as the custodian for the targets, revenue and GP targets. Strong customer service and interpersonal skills for dealing with different
(70/30 Split), you will work closely with other departments and technical teams to present and articulate articulate the capabilities and value of the company's services at all levels within the Private Sector. The ideal customer's expectations are met. Upsell the Company's services and solutions. Serve as the custodian for the targets, revenue and GP targets. Strong customer service and interpersonal skills for dealing with different
efficiently. Liaising with internal & client IT department regarding infrastructure architecture planning planning and maintenance On-going field services: Travel to site - estimated at 20-30 trips per year (trip
project progress, manage risks, and implement corrective actions as needed. Reporting and Analysis: Track Microsoft's offerings, Licensing, and related IT services. Familiarity with CRM software preferred. ATTRIBUTES:
including integration of third-party APIs and services. Troubleshoot and resolve any WordPress-related standards. Ability to write SOP's within the department Understanding of Landing Page setups for Lead