Qualifications – Bachelor's Degree in Computer Science, Engineering, or a related field. Experience/Skills – 4 Years Contributes towards improving development/ support process. Focus on evaluating and analysing flaws/ discrepancies
in executing processes successfully & knowledge of IT Service Management processes. You need to be experience in executing processes successfully. Knowledge of IT Service Management processes. Be familiar with
Reviews, Sprint Retrospectives, and decision-making processes to ensure optimal value. Acts as a safeguard for (added advantage) BSc or BA in Computer Science, Engineering, or a similar field MBA or similarly relevant
Contributes towards improving development/ support process. Focus on evaluating and analysing flaws/ discrepancies
recommendations on solutions for gaps in business processes and systems. The ideal candidate will have a strong