strong technical ICT Support Technician, whose primary role will be to provide support for personnel and addressing & FW rules. DUTIES: Provide technical support to in-person, telephone and email requests from software and associated peripherals. Technical support includes software troubleshooting, hardware troubleshooting tickets within the IT Support Ticket system utility for the purpose of tracking open support issues. This includes documenting the progress and outcome of high-impact Support calls and contributing to the root cause analysis
Modeling - Design and develop data architectures that support the organization's data needs. Design and optimize - Design, implement, and maintain databases to support the organization's data needs. Ensure the security
cross-functional teams to support data-driven decision-making processes. Provide analytical support for business initiatives
with effective technical end-to-end delivery. Supporting other Engineers. REQUIREMENTS: Extensive working