Our client, a prominent player in CRM and Contact Centre solutions within the Southern African region, is Line Support Engineer to play a pivotal role in aiding their customers with their product support inquiries (application support). Good understanding of call centre environments and equipment. Good understanding
business. ENVIRONMENT: A top cloud CRM and Contact Centre solutions company in Southern Africa would like external applications and APIs, such as contact centres and Asterix. Ensure data integrity, security, and
experience with Network & Web security, API calls, REST & SOAP, Git, GitHub, Advanced Windows Experience – Network security & Web security API calls, REST & SOAP Version controlling - Git Issue
ENVIRONMENT: A leading provider of cloud CRM and Contact Centre solutions in Southern Africa is seeking to appoint
Support for dealing with day-to-day tickets and call outs, collect and deliver stock and services in
Business Connectivity and Solutions Support (Tickets/Calls). VoIP Support. Monitor Core Network. Provide Level
feature their range of over-the-counter hearing aid solutions and accessories, developed in collaboration
Proficiency dependent). Use mechanical computer aided design packages, where available, for the generation
support queue that consists largely of end-user fault calls. Identify and ensure technology assets are documented
Physically fit and able to successfully pass all medical examinations required for working on mines. While