cutting-edge technology to serve an enthusiastic customer base. They are currently in search of a First Engineer to play a pivotal role in aiding their customers with their product support inquiries, encompassing management. Applicants should possess exceptional customer service skills and practical experience in configuring these are always adhered to. Provide excellent customer service by developing and maintaining a habit everyone with courtesy and care. Provide 1st line user support to customers for tickets logged and assigned
company to join its dynamic Debt Collections Contact Center where you will play a crucial role in enhancing models that improve debt collection strategies and customer interactions. Stay updated with the latest advancements Advantageous – A solid understanding of Contact Center processes and technology. Experience with Cloud-based
them into technical specifications. Build and customize CRM functionalities, ensuring alignment with business of Odoo Apps and their customization (3-4 years). Exposure to contact center solutions. Basic understanding
more than just a corporate entity; it serves as a center for transformative concepts and digital innovations Power Apps, Power Automate, and Power BI. Create custom (Power) applications that meet business needs,
aspect of development, someone that could be the center of any technical topic around software development
infrastructure, including networks, servers, and data centers Ensuring data security, disaster recovery, and
experience with Network & Web security, API calls, REST & SOAP, Git, GitHub, Advanced Windows Experience – Network security & Web security API calls, REST & SOAP Version controlling - Git Issue
the progress and outcome of high-impact Support calls and contributing to the root cause analysis process to users on the progress of outstanding support calls, including procurement requests. Monitor Systems
cross-skilling in the team Provide support during high care and after a change has gone live. Work independently
Business Connectivity and Solutions Support (Tickets/Calls). VoIP Support. Monitor Core Network. Provide Level