problems to customer service center and monitor corrective actions. Provide regular feedback / reports to Do first line fault correction. Refer second- and third-line problems to correct person. Establish problem
including after-hours support rotation, for defect correction and consulting on service resolution. Enable
and procedures. Monitor data quality and take corrective actions as needed. Collaboration and Communication
technology assets are documented and mapped out correctly. Ensure maintenance schedules are maintained and
project progress, manage risks, and implement corrective actions as needed. Reporting and Analysis: Track
effectively in order to complete tasks in the correct order of priority and on time. Liaise effectively
basis and through the Change Agent network take corrective actions. Ensure that stakeholders execute on