delivery meets set objectives as per the Service Level Agreements (SLA's), maintain and support the Experience addressed Assist clients by providing consistent second level support and troubleshooting Ensure smooth work flow data is accurate Essential Qualifications - NQF Level Matric / Grade 12 / National Senior Certificate relevant/similar technology Minimum Experience Level 3-5 years IT industry with 2-3 of these years in
performance statistics from the Information Communication and Technology (ICT) platforms. Mitigate risks Monitor system efficiency against published service level agreements (SLA) through collection of performance
performance statistics from the Information Communication and Technology (ICT) platforms. Mitigate risks Monitor system efficiency against published service level agreements (SLA) through collection of performance
actual needs of the stakeholders; facilitate communication between organisational units and play a central facilitate meetings, workshops, and presentations to communicate findings and recommendations. Provide guidance analytical and problem-solving skills. Ability to communicate complex ideas effectively to both technical and
actual needs of the stakeholders; facilitate communication between organisational units and play a central facilitate meetings, workshops, and presentations to communicate findings and recommendations. Provide guidance analytical and problem-solving skills. Ability to communicate complex ideas effectively to both technical and
Execute projects according to these plans. Communicate effectively with all stakeholders, including organizational and time-management skills. Exceptional communication and interpersonal skills. Ability to manage