desirable Strong ability to interpret and analyse data. Proficiency in using analytical tools and software systems, call centre software). Accuracy in handling data and reports. Keen eye for identifying trends, anomalies minimize downtime. Analyse call centre and network operations data to identify trends, issues, and opportunities centre and network performance and customer feedback. Develop and implement strategies based on data analysis and implement best practices for call center and network operations. Continuously evaluate and improve support
desirable Strong ability to interpret and analyse data. Proficiency in using analytical tools and software systems, call centre software). Accuracy in handling data and reports. Keen eye for identifying trends, anomalies minimize downtime. Analyse call centre and network operations data to identify trends, issues, and opportunities centre and network performance and customer feedback. Develop and implement strategies based on data analysis and implement best practices for call center and network operations. Continuously evaluate and improve support