single point of contact for end users to receive support within the organizations computing environment following ways; via telephone, email, or remote support. Duties include but not limited to: Assist with conclusion on the incident system Works with vendor support contacts to resolve technical problems Ensure Desktop Windows 11, and MS Office 2003-2021 Experience supporting all MacOS Configuring Microsoft Office applications/Basic Service/Customer relations. Ability to work in a team and support team members. Rise to the occasion when presented
possibly, internationally. Previous external customer support or consultancy experience. Attention to detail