Execution and delivery on projects, enhancements and resolving Production issues. Elicitation of business business and product rules for projects/enhancements that are to be configured into Compass. Guide the Development Coordinate project/enhancements with software developers, stakeholders, project managers and software
Responsible for the operational support and management of all aspects of the hypervisor environment (VMWare) and capacity management tools as part of the Enterprise Cloud environment. Management of service constituencies enforce, established enterprise class change management protocol in alignment ITIL 3 standards. Ensure such efforts. Manage and report on new implementations, lifecycle management, patch management, optimization report on root cause analysis and escalate to management. Develop, automate and implement industry and
maintenance. Support assigned projects and install and implement in accordance to project objectives and design Perform troubleshooting and incident and problem management and meet service level objectives Perform monitoring with operational plans / schedules in order to manage achievement of service delivery goals. Share knowledge and implementation of fit for purpose budgets. Manage quality people practices Align own behaviour with
guests – Linux and Microsoft Management of Users and Groups Patch management,Configuring Repositories,Yum systems Linux Kernel management and Upgrades Disk configuration, extension and management of Redhat Linux