Engineer-Tax/Customs (Advanced) Product / Feature Team Information (if applicable) TAX / US Customs ESSENTIAL documentation · FICO / GL project experience · SAP GTS / Customs process knowledge · SAP FI · SAP CO · SAP MM · support · Interaction with clients through meetings, calls and emails · Handling Tickets and Tasks with the responsibility for closing the same within defined SLA's (Service Level Agreements) · Responsible for troubleshooting the analysis and resolution of Production Support calls · Raising Change Requests (CR's) and writing Functional
HANA · Take consultative approach to challenge customers' requested solution design, should a better alternative the team. · Willingness to engage with foreign customers and be sensitive to possible language barriers · Solution and results orientated with strong customer focus. · Understand situational awareness and support · Interaction with clients through meetings, calls and emails · Receiving, troubleshooting, resolving and Maintenance tickets within defined SLA's (Service Level Agreements). · Responsible for troubleshooting
SAP ABAP Development on ECC and S/4HANA · Data services · BAPIs · Eclipse IDE · SAP Web IDE · SAP UI5 support · Interaction with clients through meetings, calls and emails · Handling Tickets and Tasks with the responsibility for closing the same within defined SLA's (Service Level Agreements) · Responsible for troubleshooting the analysis and resolution of Production Support calls · Raising Change Requests (CR's) and writing Functional
oss etc.) · EJB (Back-end) · RESTful and SOAP services · SQL (Oracle, Postgres) · Kubernetes · Linux
as well as cost optimization. · Defining self service requests in ServiceNow portals for VDI demands Incident and Change process for dedicated ITSM service · Upon demand willing to work on weekends (changes)
ects and application management and steer the service providers, especially in the implementation and