support · Interaction with clients through meetings, calls and emails · Handling Tickets and Tasks with the the analysis and resolution of Production Support calls · Raising Change Requests (CR's) and writing Functional
support · Interaction with clients through meetings, calls and emails · Handling Tickets and Tasks with the the analysis and resolution of Production Support calls · Raising Change Requests (CR's) and writing Functional
support · Interaction with clients through meetings, calls and emails · Receiving, troubleshooting, resolving the analysis and resolution of Production Support calls · Raising Change Requests (CR's) and writing Functional
Service Management (ITSM) · Release Planning · Start Up Management (SUM) · System Monitoring · Technical