Mid Level IT Support Engineer (JB4422) Rosebank, Johannesburg Market Related Duration: Permanent Our looking for a highly skilled and motivated Mid Level IT Support Engineer to join their busy team. You experience in a managed services provider (MSP) or IT consulting firm. Bachelor's degree in Computer Science, administration within an IT managed services or consulting environment. Experience with network security advantageous. Duties and Responsibilities: Deliver second-level technical support to clients via phone, email, and
certification or experience; preferably Advanced Level MS PowerPoint – must be able to summarise data analysis pressure and organize work to meet deadlines High level of accuracy with attention to detail Precise, structured certification or experience; preferably Advanced Level MS PowerPoint – must be able to summarise data analysis pressure and organize work to meet deadlines High level of accuracy with attention to detail Precise, structured
set up systems or resolve issues. Attending to level-1 and -2 escalations in a timeous manner Mentoring set up systems or resolve issues. Attending to level-1 and -2 escalations in a timeous manner Mentoring
cultivate a strong culture of cyber security at all levels, underpinned by a comprehensive ICS training and cultivate a strong culture of cyber security at all levels, underpinned by a comprehensive ICS training and