for IM or Business Audits. Maintain appropriate levels of technical and procedural documentation Provide Excellent oral, written, presentation, and communication skills Proficiency with Microsoft Office 2016 including the ability to work with individuals at all levels of the organization Ability to effectively prioritize Thinking Logical Customer Service Oriented Communication skills both spoken and written. Organization
vandenbergmediro-ict.co.za Operations (2nd and 3rd level) Development of new functionality (backend, frontend) Agile development experience (e.g. scrum) Good communication skills, dealing with multiple stakeholders Salary
incident and problem management and meet service level objectives Perform monitoring tasks to pro-actively and procedures to ensure compliancy with service level agreements and operational standards. Contribute work with the business to deliver required service levels. Actively share information with other team members
management controls at strategic & tactical level for regulatory obligations (POPIA, GDPR) while ensuring implement data management processes at enterprise level. Support CDO in the data governance councils. Define
Attendance infrastructure. Provide experienced (Level 3) support for IM service specialists concerning
connections to offer prompt support. You'll primarily communicate through email and chat to provide quick resolutions Fresh Service). Excellent problem-solving and communication skills. Ability to provide step-by-step technical
Problems tickets) within defined SLA's (Service Level Agreements). User interface transactional solutions
Maintenance tickets within defined SLA's (Service Level Agreements). Responsible for troubleshooting issues
cases and interpret the results. Communication: Excellent communication skills to interact with team members
in regular DR tests. Advanced Diploma or NQF 7 level in Information Technology is Essential. Relevant