day administration of user accounts and privileges throughout the user account lifecycle. You will be responsible and services. Operational Support: Create user accounts on Active Directory domain and across Application profiles and entitlements throughout the user account lifecycle. Develop and update access control lists in regular DR tests. Advanced Diploma or NQF 7 level in Information Technology is Essential. Relevant
incident and problem management and meet service level objectives Perform monitoring tasks to pro-actively and procedures to ensure compliancy with service level agreements and operational standards. Contribute work with the business to deliver required service levels. Actively share information with other team members
for IM or Business Audits. Maintain appropriate levels of technical and procedural documentation Provide including the ability to work with individuals at all levels of the organization Ability to effectively prioritize
Attendance infrastructure. Provide experienced (Level 3) support for IM service specialists concerning
framework with BU team KEY WORK OUTPUTS AND ACCOUNTABILITIES Provide domain and subject matter expertise
Problems tickets) within defined SLA's (Service Level Agreements). User interface transactional solutions