Incidents across several internal & external support organisations. Config management & Service on occasional standby. AWS technologies: AWS Networking, SQS, SNS, Kinesis, Lambda, RDS, EKS, ElastiCache ElastiCache, Aurora, VPC. Azure technologies: Azure networking, SQL, Azure Functions, Azure Monitor. Kubernetes
Incidents across several internal & external support organisations. Config management & Service on occasional standby. AWS technologies: AWS Networking, SQS, SNS, Kinesis, Lambda, RDS, EKS, ElastiCache ElastiCache, Aurora, VPC. Azure technologies: Azure networking, SQL, Azure Functions, Azure Monitor. Kubernetes
IT Service Management (ITSM) VIP and end-user support requests. Be responsible for the verification, problem tickets. Experience with VIP and End-user support. Experience with technical documentation, standard standard operating procedures and user support guides. Experience with Active Directory/Azure Active Directory ) Exposure to troubleshooting infrastructure, network and integration issues. A university degree/diploma
Proactively propose solutions to improve the support of (new) business processes. Executing the required Go-Live support activities. Interaction with clients through meetings, calls and emails. Support the troubleshooting troubleshooting, resolving and closing of Production Support tickets (Incidents & Problems tickets) within Testing. Kafka configuration and support. Thorough understanding of network configurations, firewalls, and
Transport Management. Support with month-end processes. User support. Support SAP Analytics Cloud (SAC) dashboards. Post go-live support. General operations support. End to end testing support. Qualifications &
stack. Experience with windows desktops and server support. Experience with Windows Terminal Server. Experience Experience in troubleshooting infrastructure, network and integration issues. Experience with VMWare
functioning. Support equipment in a operating system environment, from implementation through to support. Install firmware and hardware through regular maintenance. Support assigned projects and install and implement in tasks to improve organizational efficiencies. Support a broad spectrum of technical issues, performance and implement tactical and strategic plans for supporting the organizations Windows server environment years' Operating system support experience. 3 - 5 years' experience supporting Microsoft Operating Systems
holidays on implementation and operations (IT Support) related tasks. Clean credit record and no criminal Proactively propose solutions to improve the support of (new) business processes. Executing the required go-live support activities. Interaction with clients through meetings, calls and emails. Support the troubleshooting troubleshooting, resolving and closing of production support tickets (Incidents & Problems tickets) within
Proactively propose solutions to improve the support of (new) business processes. ABAP debugging beneficial process owners Go-live preparation and post Go-live support Interaction with clients through meetings, calls troubleshooting issues for the system and providing support Executing the required changes through configuration Executing the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing
Proactively propose solutions to improve the support of (new) business processes. Maximizing product product scope. Support troubleshooting, resolving, and closing of Production Support tickets (Incidents Proactively propose solutions to improve the support of (new) business processes. Maximizing product execution towards the responsible Agile Master. Support the development, implementation and follow-up of holidays on implementation and operations (IT Support) related tasks. Ability to work as part of an agile