IFT Specific Role Tasks/Requirements Planning: Assist user departments in designing system requirement/proposal to document requirements in appropriate format Assist with identification and management of risk Knowledge topics Willingness deal with (talk to) our global customers (due to the global exposure language barriers
application accesses Monthly Change Management review Assistance with Sarbanes-Oxley Audit Activities - Evidence Abilities Critical & Analytical Thinking Logical Customer Service Oriented Communication skills both spoken
training to fellow colleagues and users when required Assist with training – when required Compiling of user user and operational manuals System audits Assist with identification and management of risks IT Degree between development and support environments Assisting with the business case Planning and monitoring
more complex challenges, you will engage with customers via phone, WhatsApp, and MS Teams or by providing goal is to become a reliable resource for our customers, delivering timely and accurate solutions to their
market trends to constantly improve the Specialty customer value proposition offerings. Streamline and integrate external process improvements designed to enhance the customer experience and value. Optimise departmental performance performance and execution. Service delivery to ensure customer satisfaction Maintain service, quality and desired
implementation. Take consultative approach to challenge customers' requested solution design, should a better alternative the team. Willingness to engage with foreign customers and be sensitive to possible language barriers required. Solution and results orientated with strong customer focus. Understand situational awareness and holistic Management or similar experience of which 6 must be on custom developed solutions. Cloud based project experience
approaches used to build application solutions. Assisting Business with POCs and business value calculations
approaches used to build application solutions. Assisting Business with POCs and business value calculations
authorisation issues on Microsoft Active Directory. Assist in implementing, maintaining, monitoring and reporting reporting security solutions on endpoints. Assist with updating software with the latest security patches
IFT Specific Role Tasks/Requirements: Planning: Assist user departments in designing system requirement/proposal to document requirements in appropriate format. Assist with identification and management of risk. Knowledge