resolving) for SAC, AFO & Datasphere Platform as per define SLAs. Raise and lead tasks PM (Problem Management) identified for SAC, AFO & Datasphere Platform as per define SLAs. Proactively propose solutions to improve required for SAC, AFO & Datasphere Platform as per define SLAs. Reporting of ITSM KPIs to upper management Participation in Test Analysis and Testing activities as per XRAY functionality. Conduct basic SAC and AFO testing
resolving) for SAC, AFO & Datasphere Platform as per define SLAs. Raise and lead tasks PM (Problem Management) identified for SAC, AFO & Datasphere Platform as per define SLAs. Proactively propose solutions to improve required for SAC, AFO & Datasphere Platform as per define SLAs. Reporting of ITSM KPIs to upper management Participation in Test Analysis and Testing activities as per XRAY functionality. Conduct basic SAC and AFO testing
Preparation of system/technical documentation (as per ISO standards) Meet with end users and gather requirements
Preparation of system/technical documentation (as per ISO standards) Meet with end users and gather requirements
Create CA data structure as per GROUP guidelines Rearrange CA data structure as per project and/or business
practices. Prepare system/technical documentation (as per ISO standards). Provide support for existing solutions
Preparation of system/technical documentation (as per ISO standards) NB: By applying for this role, you
Preparation of system/technical documentation (as per ISO standards) System testing/parallel runs System
presentation delivery. IT Operational Experience as per ITIL Project management experience. Agile Methodology
Preparation of system/technical documentation (as per ISO standards) System testing/parallel runs System