Documentation of all processes/configuration (e.g., act toolchain, CMDB, ResolveIT, SAM) Lead of operation
Escalate deviations in the plan to Project Manager. Act as a point of contact between Developers and Testers
Escalate deviations in the plan to Agile Master Act as single point of contact between Developers and
Take part ownership of a GROUP portal solution, act as the SME (subject matter expert) within other initiatives