preparation and post Go-live support. Interaction with clients through meetings, calls, and emails. Handling Executing analysis and resolution of Production Support calls. Raising Change Requests (CRs) and writing Functional
planning. Support pre and post Go-Live activities, including change management and post-implementation support clients through various channels, including meetings, calls, and emails. Troubleshoot and resolve operational
provide post-go-live support. - Client Interaction: - Engage with clients through meetings, calls, and emails through configuration, and resolve production support calls. - Change Management: - Raise Change Requests (CR's)
e.g., data migration. - Go-Live preparation and post Go-Live Support. - Change Management – Manage changes CAB. - Interaction with clients through meetings, calls and emails. - Receiving, troubleshooting, resolving
role includes user training, documentation, and post go-live support. We're looking for strong communicators user training and prepare documentation - Offer post go-live support and ongoing system maintenance Requirements:
perform internal testing. - Go-live preparation and post Go-live support. - Operations experience (ticket Integration Security tests - Go-live preparation and post go-live support - Incident Management prompt resolution
implementations and dashboard development - Provide post go-live support for implemented solutions - Offer
governance requirements) - Go-live preparation and post go-live support - Problem, Change, & Incident