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Customer Care Call Center Mtn Jobs in South Africa

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Assistant Manager Cape Town

 ExlCape Town Region

Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring system to the team QUALIFICATIONS Qualifications: Customer Service processing - Preferred Strong interpersonal Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & & service, handling voice and queries, customer escalations etc. with excellent verbal communication into insights, streamline operations, improve customer experience, and transform their business. Our


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Assistant Manager

 ExlCape Town Region

Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring system to the team QUALIFICATIONS Qualifications: Customer Service processing - Preferred Strong interpersonal Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & & service, handling voice and queries, customer escalations etc. with excellent verbal communication into insights, streamline operations, improve customer experience, and transform their business. Our


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Assistant Manager Cape Town

 ExlCape Town Region

about unfamiliar industry Prioritizing customer needs Strong customer service focus Ability to do research logically Interpersonal Skills Feedback Skills Customer Service Focus Active listening skills Coaching into insights, streamline operations, improve customer experience, and transform their business. Our 20 global banks, and six of the top ten US health care payers. We function as one team to make your goals about unfamiliar industry Prioritizing customer needs Strong customer service focus Ability to do research


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Assistant Manager

 ExlCape Town Region

about unfamiliar industry Prioritizing customer needs Strong customer service focus Ability to do research logically Interpersonal Skills Feedback Skills Customer Service Focus Active listening skills Coaching into insights, streamline operations, improve customer experience, and transform their business. Our 20 global banks, and six of the top ten US health care payers. We function as one team to make your goals about unfamiliar industry Prioritizing customer needs Strong customer service focus Ability to do research


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Assistant Manager - Operations

 ExlCape Town Region

Process Mapping/Value Stream Mapping Knowledge of calls recording system and its usage (NICE, Witness, etc) into insights, streamline operations, improve customer experience, and transform their business. Our 20 global banks, and six of the top ten US health care payers. We function as one team to make your goals Process Mapping/Value Stream Mapping Knowledge of calls recording system and its usage (NICE, Witness, etc) into insights, streamline operations, improve customer experience, and transform their business. Our


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Manager _sa_cape_town_c76-uk

 ExlCape Town Region

DESCRIPTION Performance parameters To check and verify customers' credentials and feed them correctly in database levels Improvement in quality and productivity Customer Satisfaction Any other essential function that into insights, streamline operations, improve customer experience, and transform their business. Our 20 global banks, and six of the top ten US health care payers. We function as one team to make your goals DESCRIPTION Performance parameters To check and verify customers' credentials and feed them correctly in database


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Manager Cape Town

 ExlCape Town Region

DESCRIPTION Performance parameters To check and verify customers' credentials and feed them correctly in database levels Improvement in quality and productivity Customer Satisfaction Any other essential function that into insights, streamline operations, improve customer experience, and transform their business. Our 20 global banks, and six of the top ten US health care payers. We function as one team to make your goals DESCRIPTION Performance parameters To check and verify customers' credentials and feed them correctly in database


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Senior Executive

 ExlCape Town Region

into insights, streamline operations, improve customer experience, and transform their business. Our 20 global banks, and six of the top ten US health care payers. We function as one team to make your goals into insights, streamline operations, improve customer experience, and transform their business. Our 20 global banks, and six of the top ten US health care payers. We function as one team to make your goals


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Senior Executive Cape Town

 ExlCape Town Region

into insights, streamline operations, improve customer experience, and transform their business. Our 20 global banks, and six of the top ten US health care payers. We function as one team to make your goals into insights, streamline operations, improve customer experience, and transform their business. Our 20 global banks, and six of the top ten US health care payers. We function as one team to make your goals


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Sap Consultant Cape Town

 ExlCape Town Region

improvement • Own initiative and team-player, Customer focus, Attention to detials • English business into insights, streamline operations, improve customer experience, and transform their business. Our 20 global banks, and six of the top ten US health care payers. We function as one team to make your goals improvement • Own initiative and team-player, Customer focus, Attention to detials • English business into insights, streamline operations, improve customer experience, and transform their business. Our


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