Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring system to the team QUALIFICATIONS Qualifications: Customer Service processing - Preferred Strong interpersonal Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & & service, handling voice and queries, customer escalations etc. with excellent verbal communication into insights, streamline operations, improve customer experience, and transform their business. Our
Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring system to the team QUALIFICATIONS Qualifications: Customer Service processing - Preferred Strong interpersonal Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & & service, handling voice and queries, customer escalations etc. with excellent verbal communication into insights, streamline operations, improve customer experience, and transform their business. Our
about unfamiliar industry Prioritizing customer needs Strong customer service focus Ability to do research logically Interpersonal Skills Feedback Skills Customer Service Focus Active listening skills Coaching into insights, streamline operations, improve customer experience, and transform their business. Our 20 global banks, and six of the top ten US health care payers. We function as one team to make your goals about unfamiliar industry Prioritizing customer needs Strong customer service focus Ability to do research
about unfamiliar industry Prioritizing customer needs Strong customer service focus Ability to do research logically Interpersonal Skills Feedback Skills Customer Service Focus Active listening skills Coaching into insights, streamline operations, improve customer experience, and transform their business. Our 20 global banks, and six of the top ten US health care payers. We function as one team to make your goals about unfamiliar industry Prioritizing customer needs Strong customer service focus Ability to do research
Process Mapping/Value Stream Mapping Knowledge of calls recording system and its usage (NICE, Witness, etc) into insights, streamline operations, improve customer experience, and transform their business. Our 20 global banks, and six of the top ten US health care payers. We function as one team to make your goals Process Mapping/Value Stream Mapping Knowledge of calls recording system and its usage (NICE, Witness, etc) into insights, streamline operations, improve customer experience, and transform their business. Our
DESCRIPTION Performance parameters To check and verify customers' credentials and feed them correctly in database levels Improvement in quality and productivity Customer Satisfaction Any other essential function that into insights, streamline operations, improve customer experience, and transform their business. Our 20 global banks, and six of the top ten US health care payers. We function as one team to make your goals DESCRIPTION Performance parameters To check and verify customers' credentials and feed them correctly in database
DESCRIPTION Performance parameters To check and verify customers' credentials and feed them correctly in database levels Improvement in quality and productivity Customer Satisfaction Any other essential function that into insights, streamline operations, improve customer experience, and transform their business. Our 20 global banks, and six of the top ten US health care payers. We function as one team to make your goals DESCRIPTION Performance parameters To check and verify customers' credentials and feed them correctly in database
into insights, streamline operations, improve customer experience, and transform their business. Our 20 global banks, and six of the top ten US health care payers. We function as one team to make your goals into insights, streamline operations, improve customer experience, and transform their business. Our 20 global banks, and six of the top ten US health care payers. We function as one team to make your goals
into insights, streamline operations, improve customer experience, and transform their business. Our 20 global banks, and six of the top ten US health care payers. We function as one team to make your goals into insights, streamline operations, improve customer experience, and transform their business. Our 20 global banks, and six of the top ten US health care payers. We function as one team to make your goals
improvement • Own initiative and team-player, Customer focus, Attention to detials • English business into insights, streamline operations, improve customer experience, and transform their business. Our 20 global banks, and six of the top ten US health care payers. We function as one team to make your goals improvement • Own initiative and team-player, Customer focus, Attention to detials • English business into insights, streamline operations, improve customer experience, and transform their business. Our